Frequently Asked Questions
Everything you need to know about your next favorite piece.
What materials are used in your jewelry?
Our pieces are crafted from high-quality 14k gold plating, sterling silver, and hypoallergenic stainless steel to ensure durability and a premium finish.
How should I care for my jewelry to prevent tarnishing?
To maintain shine, we recommend removing jewelry before swimming or showering and avoiding direct contact with perfumes and lotions.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-5 business days, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that earrings are non-returnable for hygiene reasons.
Do you offer a warranty on your products?
Yes, all our jewelry comes with a 6-month warranty covering manufacturing defects. Please contact our support team with your order number for assistance.
Can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.